Rich Klein Crisis Management

When Public Opinion Matters

risis Management, crisis communications anywhere and anytime. 

"I retained Rich Klein in 2009 and 2010 to media train members of the SUNY at New Paltz administration, including the college president and interim president. Rich did extensive research, devised great questions for their mock interviews and videotaped the entire process.

"He then wrote detailed audits that gave valuable advice about how they could improve on messaging and presentation. He also ensured that our officials became better equipped to respond effectively to critical audiences in a crisis situation. I highly recommend Rich for media training executives for regular interviews and for crisis communications training."

Eric Gullickson, Director of Media Relations, State University of New York at New Paltz

(now director of hotel operations at Mohonk Mountain House, New Paltz, N.Y.)


"Rich Klein's ability to write sharp news releases on deadline and his ability to see ahead of the news curve, has been an asset to my practice. Aside from getting me quoted and interviewed regularly on Internet law issues, Rich provided superb PR counsel during a high profile litigation that resulted in a positive outcome for my client."

Christopher Wolf, partner, Proskauer Rose LLP, Washington Office; now at Hogan Lovells


"Rich Klein's knowledge of the news business, writing skills, and his overall approach to strategic public relations has benefited JAMS. Rich was instrumental in garnering visibility with JAMS key target audiences throughout the country. He was also a knowledgeable resource for JAMS when communications needed to be responded to in a urgent manner."

Melissa Cavanagh, former Public Relations Director for JAMS, The Resolution Experts; later at McGuire Woods


“Rich Klein increased my visibility by securing high-profile media coverage, including in-depth interviews on a national cable network the day after General Motors filed for bankruptcy and again when GM emerged from bankruptcy. He did his job with intelligence, professionalism and energy, and was also amazingly effective.”


Mark Jacobs, partner, Pryor Cashman LLP, New York office


“Rich is a thoughtful, insightful and respected professional. I’ve learned much about PR from reading his blog.” 

Michael Port, owner, Book Yourself Solid Worldwide; best selling business author 


“Rich is excellent at guiding a law firm in dealing with the press. He is very informed and in the know regarding the legal press.”

Michelle Mancino Marsh, partner, Kenyon & Kenyon, New York office


Rich Klein understands the news business and has helped me obtain extensive media coverage on critical legal issues facing financial institutions. In addition, key business and legal reporters now call me regularly for comments and analysis." 

Jerome Walker, member,  Corporate Practice, Dentons (formerly of Salans Hertzfeld Heilbronn Christy & Viener); 


"Rich Klein helped raise the visibility of the firm and my practice by securing key interviews and influential media placements in The Wall Street Journal, CNN, The New York Times, The San Francisco Chronicle, and Bloomberg News on a wide variety of important workplace issues."

Miriam Wugmeister, partner, Morrison & Foerster LLP, New York office